{"id":173,"date":"2024-10-25T11:15:08","date_gmt":"2024-10-25T11:15:08","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart2\/makeup-elementor\/?page_id=173"},"modified":"2026-07-15T16:06:35","modified_gmt":"2026-07-15T16:06:35","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/sajelacrystal.com\/ja\/contact-us\/","title":{"rendered":"Contact Sajela Crystal"},"content":{"rendered":"
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Sajela Crystal Customer Care<\/p>\n

Contact Sajela Crystal<\/h1>\n

Questions about an order, sizing, a Five Elements reading, or working with Sajela? Our online customer-care team is here to help.<\/p>\n <\/i> UK-registered online business<\/span>\n <\/div><\/div>\n <\/section>\n\n

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How can we help?<\/h2>\n

Choose the closest topic when you contact us. For an existing order, include the order number, but never send card details, account passwords, or sensitive payment information.<\/p>\n <\/div>\n

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Order support<\/strong>Delivery, damaged or incorrect items, returns, refunds, or an existing order.<\/span><\/div>\n
Sizing and products<\/strong>Wrist sizing, available variations, care, materials, or a product question before ordering.<\/span><\/div>\n
Five Elements reading<\/strong>Technical help with the online reading or a requested report email.<\/span><\/div>\n
Partnerships<\/strong>Referral, editorial, creator, stylist, or professional collaboration enquiries.<\/span><\/div>\n <\/div>\n <\/div><\/section>\n\n
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Online customer care<\/h2>\n

Sajela Crystal operates online from the United Kingdom. We do not have a customer-facing shop, showroom, collection point, or walk-in service location.<\/p>\n

Customer-care email<\/span>support@sajelacrystal.com<\/a><\/div>\n

Usual response time:<\/strong> within 1-2 business days.<\/p>\n

Telephone support:<\/strong> we currently provide customer care through email and the contact form rather than a public telephone line.<\/p>\n

Returns:<\/strong> contact customer care before sending any item. Do not send a return to the registered office unless our team has specifically instructed you to do so in writing.<\/div>\n
Billing and legal requests:<\/strong> billing details can be supplied through customer care when required for a valid invoice, payment-verification, or legal request.<\/div>\n <\/div>\n