{"id":3446,"date":"2026-05-13T14:26:20","date_gmt":"2026-05-13T14:26:20","guid":{"rendered":"https:\/\/sajelacrystal.com\/?page_id=3446"},"modified":"2026-05-13T14:26:20","modified_gmt":"2026-05-13T14:26:20","slug":"after-sales-return-policy","status":"publish","type":"page","link":"https:\/\/sajelacrystal.com\/fr\/after-sales-return-policy\/","title":{"rendered":"After-Sales &#038; Return Policy"},"content":{"rendered":"<h1>After-Sales &#038; Return Policy<\/h1>\n<p>Thank you for shopping with Sajela Crystal. We want every piece to arrive safely and meet the expectations set on the product page.<\/p>\n<h2>Order Issues<\/h2>\n<p>If your order arrives damaged, incomplete, or incorrect, please contact us at support@sajelacrystal.com within 7 days of delivery. Please include your order number, clear photos of the item, packaging, and shipping label so we can review the issue quickly.<\/p>\n<h2>Returns<\/h2>\n<p>Eligible unused items may be requested for return within 14 days of delivery. Items must be unworn, undamaged, and returned with original packaging.<\/p>\n<h2>Non-Returnable Items<\/h2>\n<p>Custom-made, personalized, resized, clearance, final-sale, or spiritually prepared\/consecrated items may not be eligible for return unless they arrive damaged or incorrect.<\/p>\n<h2>Refunds<\/h2>\n<p>Once a return is received and inspected, we will notify you of the approval status. Approved refunds are issued to the original payment method. Shipping fees, duties, taxes, and payment processing fees may be non-refundable where applicable.<\/p>\n<h2>Return Shipping<\/h2>\n<p>Customers are responsible for return shipping unless the item arrived damaged or we sent the wrong item. We recommend using a trackable shipping method.<\/p>\n<h2>Contact<\/h2>\n<p>For after-sales support, email support@sajelacrystal.com. We usually reply within 1-2 business days.<\/p>","protected":false},"excerpt":{"rendered":"<p>After-Sales &#038; Return Policy Thank you for shopping with Sajela Crystal. We want every piece to arrive safely and meet<\/p>","protected":false},"author":32,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3446","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sajelacrystal.com\/fr\/wp-json\/wp\/v2\/pages\/3446","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sajelacrystal.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sajelacrystal.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sajelacrystal.com\/fr\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/sajelacrystal.com\/fr\/wp-json\/wp\/v2\/comments?post=3446"}],"version-history":[{"count":1,"href":"https:\/\/sajelacrystal.com\/fr\/wp-json\/wp\/v2\/pages\/3446\/revisions"}],"predecessor-version":[{"id":3447,"href":"https:\/\/sajelacrystal.com\/fr\/wp-json\/wp\/v2\/pages\/3446\/revisions\/3447"}],"wp:attachment":[{"href":"https:\/\/sajelacrystal.com\/fr\/wp-json\/wp\/v2\/media?parent=3446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}